Miele 4840 WASHING Service Manual

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Descriptive Technical
Documentation
- Model-dependent -
DTD no. 11-4800
Model(s): W 4840, W 4800
22.12.2006, US_am This information should not be duplicated or passed on without Miele approval. All rights reserved.
Page view 0
1 2 3 4 5 6 ... 107 108

Summary of Contents

Page 1 - DTD no. 11-4800

Descriptive TechnicalDocumentation- Model-dependent -DTD no. 11-4800Model(s): W 4840, W 480022.12.2006, US_am This information should not be duplicate

Page 2

4 Touch current measurementxNoteTouch current measurement should be carried out on all accessible conductiveparts that are not connected to ground.War

Page 3 - Contents

4.6 Service Mode OverviewW 4800Initial requirementsA Install and connect the appliance correctly.A End the current program as well as the demo mode.A

Page 4 - 060 Drive

Service functionOptionBuzzer LED short Prewash LED long shortSoftware status- Program index: ID of the power electronic (ELP), ID of the controlelectr

Page 5

Service functionOptionBuzzer LED short Prewash LED long shortComponenttest3)2 all components inactive - -Water path control (M 24)position 1, only if

Page 6

Quit (without saving)xNoteDelete the fault memory before ending.A Interrupt the power supply.A Open the door.4.7 Control electronic (EW) and Fascia su

Page 7 - 1 General

A Remove the lid of the appliance, refer to Lid – Remove, 010 4.1.A Take out the detergent compartment drawer.A Remove the retaining screws of the fas

Page 8

090 Electrical SystemxDescriptive Technical DocumentationDTD no. 11-4800 090-122.12.2006, US_am This information should not be duplicated or passed on

Page 9 - 3 Sharp edges

1 Technical DataElectrical System Main cable 1.5 mFine-wire fuse (F7) on powerelectronic (ELP)5 mm * 200 mm, 6.3 A slow-blow (F2) FusesTable 1: Techni

Page 10 - 4 Touch current measurement

4 Service4.1 Work on the electronic of the frequency converter (ELP)xDanger!Voltage present when working on the frequency converter drive (ELP).A capa

Page 11 - B Modification History

Descriptive Technical Documentation090-4 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights rese

Page 12 - B-2 DTD no. 11-4800

B Modification HistoryWhen? Who? What?TT.MM.20XX Olaf Meyer zu Drewer Creation Version 1Series start week 34/2006.Descriptive Technical DocumentationD

Page 13 - C Technical Data

Descriptive Technical DocumentationB-2 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights reserv

Page 14 - C-2 DTD no. 11-4800

C Technical DataDimensions Height x Width x Depth: 39” x 27” x 30” (990 mm x685 mm 761 mm)Weight 130 kgWasher Dryer Stacked not plannedUnder counter n

Page 15 - DTD no. 11-4800 D-1

Descriptive Technical DocumentationC-2 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights reserv

Page 16

D Layout of Electrical ComponentsFascia – Variations/Optical PC interfacexLayout 11 (PC-LED) Optical PC interfaceDescriptive Technical DocumentationDT

Page 17 - DTD no. 11-4800 010-1

xLayout 21 (B8) Float switch2 (A2) Door lock3 (B3/4) Flow meter4 (Y12) Valve – water intake hot water5 (Y14) Valve – water intake cold water6 (M24) Mo

Page 18

010 Housing, Lid, Secure TransportxDescriptive Technical DocumentationDTD no. 11-4800 010-122.12.2006, US_am This information should not be duplicated

Page 19 - 3 Fault Repair

1 Technical DataDesign Frame constructionTable 1: Technical data – Housing, Lid, Secure TransportDescriptive Technical Documentation010-2 DTD no. 11-4

Page 20

3 Fault Repair3.1 Vibrations during spin cycleCauseThe transport struts are still in the appliance.RemedyA Remove the transport struts.xNoteTo set up

Page 21 - 4.2 Front panel – Remove

This information should not be duplicated or passed on without Miele approval. All rights reserved. 22.12.2006, US_am

Page 22 - 4.3 Float switch (B8)

4 Service4.1 Lid – RemovexFig. 1A Remove the screw caps on the edges.A Loosen the raised head screws by a maximum of five turns.xNoteDo not remove the

Page 23 - 020 Door, Magnet, Lock

4.2 Front panel – RemoveA Remove the appliance lid, refer to Lid – Remove, 010 4.1.A Remove the control electronic (EW) and lower fascia panel, refer

Page 24

4.3 Float switch (B8)xDanger!Risk of electric shock when working on low-voltage components.In the power electronic, there is no galvanic isolation fro

Page 25 - 2 Function

020 Door, Magnet, LockDescriptive Technical DocumentationDTD no. 11-4800 020-122.12.2006, US_am This information should not be duplicated or passed on

Page 26

1 Technical DataSpecial toolsLocking latch To run the appliance in the service departmentprogramming/service mode, with the front panel removedPorthol

Page 27

2 Function2.1 Pull door lock (A2)2.1.1 Electromagnetic door lockWhen locking the door, the locking latch dips into the lock and is pulled into thelock

Page 28 - 4.2 Door lock (A2) – Remove

3 Fault Repair3.1 Door lock (A2) does not lockSymptomThe door latch hits the locking mechanism when pushing into the door lock (A2).CauseThe locking m

Page 29

4 Service4.1 Door lock (A2) – Open manuallyxNoteManual opening is only required when the door locking mechanism is locked,with the door open.This happ

Page 30 - 020-8 DTD no. 11-4800

4.2 Door lock (A2) – RemoveA Remove the front panel, refer to Front panel – Remove, 010 4.2.xFig. 2A Lift the door lock (A2) and remove.A Pull the plu

Page 31 - DTD no. 11-4800 030-1

4.3 Door porthole, door latch and hinge – RemovexFig. 3NoteThe plugs in the door ring are destroyed during dismantling and have to bereplaced when rea

Page 32

ContentsGeneral InformationA Warning and Safety InstructionsB Modification HistoryC Technical DataD Layout of Electrical ComponentsFunction Groups010

Page 33

Descriptive Technical Documentation020-8 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights rese

Page 34 - 2.3 Heater

030 Suds container, Drum, Bearing, Heater elementxDescriptive Technical DocumentationDTD no. 11-4800 030-122.12.2006, US_am This information should no

Page 35

1 Technical DataSudscontainerMoving component Non-metal suds container, drum incline 8 °Drum Honeycomb drumDrum diameter 19” (480 mm)Capacity, dry lau

Page 36 - 030-6 DTD no. 11-4800

2 Function2.1 Foam sensing2.1.1 Foam when heating during the main wash cycleHeating the suds generates foam, and as foam pushes into the vents, thepre

Page 37 - 040 Water intake

– the fault message “Check dosage” is issued at program end,– the fault message “F 16 excess foam dosage” is saved, refer to F 16Oversudsing, 070 3.17

Page 38

4 Service4.1 Temperature sensor (NTC resistor, R30)xDanger!Risk of electric shock when working on low-voltage components.In the power electronic (ELP)

Page 39

Descriptive Technical Documentation030-6 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights rese

Page 40 - 2.6 Flow meter (B3/4)

040 Water intakexDescriptive Technical DocumentationDTD no. 11-4800 040-122.12.2006, US_am This information should not be duplicated or passed on with

Page 41 - DTD no. 11-4800 040-5

1 Technical DataWater intake 5-line water path control unit (M24) and 4-compartmentdetergent drawerVolume counter / Flow meter (B3/4)Cold water connec

Page 42

2 Function2.1 Float switch (B8)A float switch (B8) is located in the sump of the appliance housing.If water leaks into the sump, float switch (B8) is

Page 43

2.1.3 Foam during spin cycle (water sheet) . . . . . . . . . . . . . . . . . . . . . . 030-32.2 Light in the door concertina seal . . . . . . . . . .

Page 44

2.4 Water intake monitoring – water control system (WCS)Water intake monitoring will register a shut off faucet, too low water pressure, or aseal prob

Page 45

2.7 Water path control unit, motor water path control unit (M24)Activation by electrical motor. Measurements are taken via a slip contact in thewater

Page 46 - 050-4 DTD no. 11-4800

4 Service4.1 Flow meter (B3/4)xDanger!Risk of electric shock when working on low-voltage components.In the power electronic, there is no galvanic isol

Page 47

050 Water drainDescriptive Technical DocumentationDTD no. 11-4800 050-122.12.2006, US_am This information should not be duplicated or passed on withou

Page 48

1 Technical DataDrain pump Synchronized pump/motorized drain pump (M8)Max. head height 3', max. drain hose length 16' 5”Table 1: Technical d

Page 49

2 Function2.1 Water drain monitoringWith the drain pump activated, the water level is monitored to check if it hasdropped to 2” wc after 150 seconds;

Page 50 - 2.4 Tachogenerator

Descriptive Technical Documentation050-4 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights rese

Page 51

060 DrivexDescriptive Technical DocumentationDTD no. 11-4800 060-122.12.2006, US_am This information should not be duplicated or passed on without Mie

Page 52

1 Technical DataMotor drum drive (M5) Commutator-free 3-phase asynchronous motor MXT 40.Toothed V-belt.RPM monitoring 16–pole tachogeneratorGuide Freq

Page 53 - 4.3 Drive MXT 40

2 Function2.1 Spin lockPrior to the first commissioning, a lock is placed on the spin cycle.This is to prevent that the appliance is damaged or people

Page 54 - 060-8 DTD no. 11-4800

2.3.3 Suds cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 070-42.3.4 Memory . . . . . . . . . . . . . . .

Page 55 - DTD no. 11-4800 070-1

2.4 TachogeneratorA generator attached to the motor produces alternating voltage and frequencydepending on motor speed.The power electronic (ELP) calc

Page 56

3 Fault Repair3.1 Drum drive defectiveCauseDefective driveCheck driveA Check drive MXT 40, refer to Drive MXT 40, 060 4.3Descriptive Technical Documen

Page 57

4 Service4.1 TachogeneratorxDanger!Risk of electric shock when working on low-voltage components.In the power electronic (ELP), there is no galvanic i

Page 58

A Fit the toothed V-belt onto the pulley with the aid of a mounting lever, M. no.05057690.4.3 Drive MXT 40A Check drum and drive for free movement. If

Page 59

Descriptive Technical Documentation060-8 DTD no. 11-4800This information should not be duplicated or passed on without Miele approval. All rights rese

Page 60

070 Fascia panel, Control electronicxDescriptive Technical DocumentationDTD no. 11-4800 070-122.12.2006, US_am This information should not be duplicat

Page 61

1 Technical DataControltechnolo-gyElectronics Program electronic: Novo IV basic controls withkeypads: EW 100–UPower electronic ELP 255 withintegrated

Page 62

2 Function2.1 Child safety sensorIf a living creature should be in the drum, the program sequence needs to beinterrupted and the door released electro

Page 63 - 2.4 Service function

2.3 Programming function (HY IV E)2.3.1 Water PlusSetting for Water Plus.When Water Plus is selected, the water level is raised and/or an additional r

Page 64 - 2.6 Fault dialogue

2.3.8 StandbyWhen the standby function is activated, the display dims after 10 minutes, toreduce energy consumption.If the option not during a running

Page 65

3.14 F 10 Water intake fault cold water . . . . . . . . . . . . . . . . . . . . . . . . . 070-183.15 F 11 Water drain . . . . . . . . . . . . . . . .

Page 66

If the water pressure cannot be increased on site, this program function allows theadjustment of the water intake monitor in line with the low water p

Page 67

xNoteThe reset is effective immediately, restoring the previous settings is not possible!Operating hours are not reset.Not possible with customer serv

Page 68

2.3.28 Load indicationW 4800To activate the display for load and dispensing.xNotePrerequisite for the load indication is also the setting of load sens

Page 69

xNoteThe program function Hygiene has to be activated for this intervention, refer to F92 Bacterial control, 070 3.34.2.3.33 Prewash at heavy soilW 48

Page 70 - 3.11 F 0 No fault

2.5 Demo mode2.5.1 Demo program modeDisplay and LEDs are activated automatically for demonstration.Electronic components are not switched on.To activa

Page 71

3 Fault Repair3.1 All LEDs flashSymptomIt's not possible to start a program, it's not possible to access the programming orservice mode.Caus

Page 72

3.3 Sevensegment display: “- - -”SymptomThe drain pump (M8) is switched on for up to one hour, depending on level.The buzzer sounds, independent of se

Page 73

3.5 Display indicates: Appliance is lockedSymptomElectromechanical door lock. The door cannot be opened by means of the switch/the door/the lid (S4).C

Page 74 - 3.15 F 11 Water drain

3.6 Display indicates: Locked, enter codeSymptomIt's not possible to select a program.CauseThe electronic lock function is activated.RemedyxNoteE

Page 75 - 3.17 F 16 Oversudsing

3.8 Display indicates: Waterproof, shut off faucetSymptomIn the operating mode, the display shows: Waterproof reaction.The LED “check water intake” an

Page 76

A Warning and Safety Instructions1 GeneralAll repairs should be performed by a trained technician in strict accordance withnational, state and local c

Page 77 - 3.19 F 20 Heater (R1)

3.10 Display indicates: Technical faultSymptomIn the operating mode, the display shows: Technical fault.Fault code indication.The program is stopped,

Page 78 - 3.20 F 34 Door does not lock

3.12 F 1 NTC shor t circuit water / heaterSymptomThe fault is not indicated in the operating mode.The heater is switched off within 10 s.The program i

Page 79

3.14 F 10 Water intake fault cold waterSymptomThe message in the operating mode: Water intake fault.The LED “check water intake” flashes rapidly.The p

Page 80

RemedyA Clean the filters in the water intake path.CauseLow water pressure on site.Check the water pressure on site.A The minimum water flow pressure

Page 81

3.15 F 11 Water drainSymptomThe message in the operating mode: Water drain fault.The LED “check water drain” flashes.The program is stopped and the dr

Page 82 - 3.27 F 46 Display

RemedyA Clean the filters in the hot water intake path.CauseLow hot water pressure on site.Check the water pressure on site.A The minimum water flow p

Page 83 - 3.30 F 51 Pressure sensor

Observe the dosage recommendation.A Observe the dosage recommendations of the detergent manufacturer, andkeep in mind the water hardness and degree of

Page 84

RemedyA Check the flow through meter (B3/4).A Check the wiring harness of the flow through meter (B3/4).CauseShor t circuit or open circuit in the flo

Page 85 - 3.32 F 56 No spin action

3.20 F 34 Door does not lockSymptomProgram does not start after the “Start” pad is pressed.A running program is stopped.The door lock (A2) does not lo

Page 86 - 3.34 F 92 Bacterial control

3.21 F 35 Door does not releaseSymptomIn the operating mode the display indicates: Door lock blocked.The LED “Locked” flashes rapidly.Function door lo

Page 87

2 Voltage present on power electronic (ELP)xDanger!A capacitor on the power electronic (ELP) maintains voltage of up to approx. 400V, even after the a

Page 88

3.23 F 41 Electronic fault (faulty EEPROM / faulty data)SymptomThe program runs at default values.In the operating mode the display indicates: Technic

Page 89

3.25 F 44 Electronic fault (defective connection I2C-Bus)SymptomIn the operating mode the display indicates: Technical fault.The program is stopped, t

Page 90 - 070-36 DTD no. 11-4800

3.27 F 46 DisplaySymptomThis fault cannot be indicated.This fault can be read via the Miele diagnostic support (DU).CauseInternal fault of the control

Page 91 - 4.2 Programming Overview

3.29 F 50 DriveSymptomIn the operating mode the display indicates: Technical fault.No drive.The program is stopped, the water intake valve is closed,

Page 92

3.31 F 53 Speed meter (tachogenerator)SymptomIn the operating mode the display indicates: Technical fault.The LED “Soak” flashes rapidly.The drum or t

Page 93 - DTD no. 11-4800 070-39

3.32 F 56 No spin actionSymptomFinal spin speed < 400 min-1, when the target spin speed is at least 450 min-1.Fault detection: TachogeneratorCauseF

Page 94

3.34 F 92 Bacterial controlW 4840SymptomAt the end of the program the display indicates: Hygiene Info.At the end of the program, the LED 140°F on the

Page 95

3.36 Maximum spin speed is not reachedCauseA wrong option has been set for the program function maximum spin speed.RemedyA Set the maximum spin speed

Page 96

4 Service4.1 Programming OverviewW 4840Initial requirementsA Install and connect the appliance correctly.A End the current program as well as the demo

Page 97 - 4.5 Service mode – Overview

A To select the program function: Press the left keypad below the display(arrow pointing down)to select the program function and confirm bypressing th

Page 98 - 070-44 DTD no. 11-4800

3 Sharp edgesComponents may have sharp edges as an outcome of production.Wear protective gloves and use edge shields (M. no. 05057680) to prevent cuts

Page 99

Program function OptionWater intake070 2.3.9 Water intakeCold (cold water / potable water)Hot + coldHot water and hot rinseMaximum water level refer t

Page 100 - 4.6 Service Mode Overview

Program function OptionHygiene refer to 070 2.3.32 HygieneoffonChlorine bleach refer to 070 2.3.34Chlorine / Bleach agent intakeoffonExit End programm

Page 101 - DTD no. 11-4800 070-47

OptionsA To select a program function: Press Buzzer pad.The program function is indicated by the flashing of the buzzer LED.A To select an option: Pre

Page 102 - 070-48 DTD no. 11-4800

Program function Prewash LEDBuzzer LED long short Option long shortKeypad tone refer to 0702.3.22 Keypad tone- 7off - 0USA: On - 1Save last special se

Page 103

Program function Prewash LEDBuzzer LED long short Option long shortIndication070 2.3.26 Display 2 3without 7–segment indication - 0with 7–segment indi

Page 104

4.3 Demo mode – activate / deactivateW 4840Initial requirementsA Finish the current program.A Open the door.AccessingxNoteAccess has to be completed w

Page 105 - 090 Electrical System

4.4 Demo mode – activate / deactivateW 4800Initial requirementsA Finish the current program.A Open the door.AccessingxNoteAccess has to be completed w

Page 106 - 1 Technical Data

4.5 Service mode – OverviewW 4840Initial requirementsA Install and connect the appliance correctly.A End the current program as well as the demo mode.

Page 107 - 4 Service

xNoteThe component test switches off automatically 30 minutes after the lastcomponent is activated.Service functionComponent / SensorProgram index /So

Page 108 - 090-4 DTD no. 11-4800

Service functionComponent / SensorComponent testComponents Function checkWater path control (M 24) position 1, onlyif present, and water intake valve

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