Problem Possible cause Remedy
White residue is visible
on cutlery and crockery,
clouding occurs on
glassware; film can be
wiped off.
Not enough rinsing agent
was used.
Increase the rinsing agent
dosage, see
"Programming special
functions".
There is no salt in the salt
reservoir.
Add reactivation salt, see
"Water softener".
The salt reservoir cap has
not been screwed on
correctly.
Replace it making sure it
screws back on correctly.
Smearing appears on
glassware and cutlery,
there is a bluish sheen
on the surface of
glassware; film can be
wiped off.
The rinsing agent dosage
is set too high.
Reduce the rinsing agent
dosage, see
"Programming special
functions".
Glassware is dull and
discoloured; film cannot
be wiped off.
The glassware is not
dishwasher-proof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is
dishwasher-proof.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of
the programme selected
was too low.
Select a programme with
a higher wash
temperature.
The bleaching effect of
the cleaning agent used is
too low.
Use a different type of
cleaning agent.
Plastic items are
discoloured.
Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of
cleaning agent used or its
bleaching effect was not
sufficient to deal with
natural dyes.
Use more cleaning agent,
see "Programming special
functions".
Discolouration is irreversi
-
ble.
Problem solving guide
49
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